Delivery

Due to the Coronavirus outbreak, we are adapting our services in line with government guidelines. Therefore, there may be a slight delay in shipping your order. We endeavour to fulfil all orders as soon as possible.

We value your custom and would like to thank you in advance for your patience.


Delivery Costs

£2.95 - UK Standard Delivery (3 – 5 working days) - deliveries may be delayed slightly due to the Coronavirus outbreak
£6.95 UK Next Day Delivery (Temporarily unavailable)
£8.50 Europe*
£14.95 - Rest of World 

*Europe = Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. 

UK Next Day Delivery (Temporarily unavailable)

Order by 2pm, for delivery next working day.  

Please note, weekends and public holidays are not considered working days, so orders placed on a Friday before 2pm will not arrive until Monday. Orders placed after 2pm on Friday using the Next Working Day Delivery service will be delivered on Tuesday. 

International Orders 

If you order products from our site for international delivery, your order may be subject to import duties and taxes which are applied when the delivery reaches its destination outside of the UK. Please notewe have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes.  

Some of our products may be prohibited from being shipped outside of the UK. In this case a member of the team will contact you. 

Please note we are unable to guarantee the delivery time frame for international orders.  We send orders via courier or Royal Mail (tracked) depending on the weight, size and value of the parcel who will pass on to a local carrier in the country.  On average EU orders take between 1-2 weeks and Rest of World orders take between 2-4 weeks. 

Office Hours 

Our normal operating hours are 9am to 5pm Monday to Friday excluding public holidays. Orders received outside these hours, over the weekend or during public holidays will be actioned as soon possible.

For any enquiries, please call us on 0800 018 2361 or email enquiries@rafa.org.uk.